Zoho Services: 5 Reasons to Choose Them For Your Business



Zoho CRM, which is a component of Zoho's suite of services, is used by more than 350,000 businesses across 180 countries, and the United States is ranked as the top user. Similar to Zoho CRM, The company offers 100+ other services to businesses in marketing, sales, finance, IT & Analytics, etc. This article mentions the top 5 reasons to choose Zoho services over other platforms in your business. So, Let’s start –

Strong Customer Support System:

Getting a quick response from the support team is the dream of customers they expect from their service provider, but many companies fail to achieve this. Zoho Corporation assigns a dedicated specialist team of professionals who are always available to help its customer with any questions or troubleshooting. The support team responds as soon as within 2 hours, making business solve their problems quickly. 


Cloud-Based Platform:

Zoho offers cloud-based applications to businesses, allowing companies to access their services from anywhere in the world. Additionally, Zoho services easily get integrated with other platforms like Google Workspace and Microsoft Office. Because of a Cloud-based platform, all Zoho applications are secure and agile. This makes Zoho superfast to transfer data between platforms easily. 


Customizable and Easy to Use:

Zoho is developed on a low-code app development platform that has drag-and-drop capability making it easy for developers to set up in no time. The platform has the facility of advanced reporting that lets C-level executives makers make wise business decisions. The interface is simple to understand and allows you to remove or add services required for your business.   


Affordable Pricing Plans:

Zoho services are super affordable than any other platform in the market, making them affordable to even small businesses and startups. This lets companies reduce overall costs and spend additional amounts on their business. Even platforms like Hubspot compete with Zoho in starting pricing, but the plan price skyrockets in Hubspot after adding additional services. 


Range of Services for Every Business:

Zoho services offer a list of services for almost every type of business in multiple domains, including marketing, finance, HR, development, and BI reporting. Also, all the apps are available for mobile apps as well, this gives its users a free hand to access everything on a smartphone without opening the desktop or laptop. 


What is Zoho CRM?

Zoho CRM is a customer relationship management tool that helps companies to advance their workflow and strengthen their management for steady growth. Zoho CRM has the highest user, a total of 2,50,000 companies worldwide, among all the Zoho services. The dashboard of this CRM is easy to understand and well-known for its robust sales pipeline and automation of daily tasks. The Zoho CRM pricing starts at a cheap cost compared to the competition. Here’re the benefits of subscribing to Zoho CRM -


  • Automation in key sales workflow.

  • Easy customization and faster deployment.

  • Mobile app to maximize productivity.

  • Robust lead management and sales pipeline.

  • Simple Integration with third-party applications.

  • Real-time business data access. 

  • Price protection with no hidden cost.

  • Excellent customer support system.


Ultimately, Zoho CRM is for every small to large business and startup. Whether you work in B2C or B2B, Zoho is customizable based on the specific requirement. You can create a complete sales process using the drag-and-drop feature of the platform in just a few minutes. All the Zoho CRM pricing plans fall under the budget of every size of business, making it super affordable in competition. 


Final Thought:

While all Zoho services offer a range of features and multiple benefits to businesses, Zoho CRM is the top product offered by the company. In 2022, more than 27% of customers of Zoho were from the United States, followed by India, with almost 14% of the contribution. In short, Zoho helps businesses to speed up their workflow and eliminate most of the work with its automation capabilities.

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