What Are The Different SAP Business One Service Objects?
The SAP Business One service functionality enables effectively administering customer warranty, managing service calls and service contracts. The reporting SAP Business One features provides an overview in real-time of the service department, allowing companies to properly analyse the call volumes, duration, and response times. The service call monitor will enable accurate recording of the limits for duration of the calls and creating alerts when the predetermined limits are crossed, for ensuring the timely response. The software integration functionality can generate a service contract automatically for all the relevant products during delivery creation or of an accounts receivable invoice. The service contracts have information about the items that are included in the agreement such as the service, time taken for response and coverage, contacts and even the details of specific item and information about the relevant expenses. What are the various SAP Business One service objects? S